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Creative services manager - hemel hempstead

Kings Langley
Permanent
Butlin's
Creative services manager
€52,500 a year
Posted: 15 January
Offer description

Key Responsibilities

* Own and manage the end‑to‑end creative workflow, acting as the gatekeeper for all incoming briefs via Monday.com.
* Assess, challenge and work with the wider team to refine briefs to ensure clarity, feasibility and quality before they enter the studio.
* Plan and allocate creative resource effectively, balancing workloads, priorities and deadlines across the team.
* Own prioritisation decisions when demand exceeds capacity, making confident trade‑offs in partnership with senior stakeholders to protect quality, wellbeing and deadlines.
* Lead regular WIP, status and creative review sessions, ensuring work is scoped, scheduled, progressing and delivered on time.
* Drive continuous improvement in studio processes, ways of working and efficiency.


Team Management & Development

* Line manage a team of three creative artworkers, providing clear direction, regular 1:1s, development support and performance feedback.
* Be a visible, present and approachable leader within the studio – setting the tone, lifting energy and creating an environment where people feel supported, heard and motivated.
* Act as a confident decision‑maker, setting creative standards and providing clear guidance when priorities compete.
* Mentor and support creatives, helping them navigate priorities, challenges and development opportunities.
* Support the wider creative team where required, celebrating great work and team wins, fostering pride, momentum and a strong sense of team.


Content, Photography & Art Direction

* Lead the planning and delivery of studio and location‑based shoots, including lifestyle, people, food and menu photography.
* Own pre‑production, shoot logistics, scheduling and post‑production processes.
* Provide brand‑led creative and art direction on shoots, attending where required and acting as the primary point of contact.
* Build strong working relationships with photographers, suppliers, resort teams and.
* Oversee post‑shoot content selection, image grading and retouching where necessary.
* Manage the photography and content budget, including raising purchase orders and supplier liaison.
* Own and maintain DAM governance, including image tagging, asset organisation and GDPR compliance.


Stakeholder & Brand Partnership

* Act as the key day‑to‑day liaison between Brand, Marketing and Creative, confidently managing expectations, priorities and timelines.
* Support creative collaboration and ideation with marketing teams to optimise content performance across channels.
* Ensure creative output is channel‑appropriate, reusable and aligned to the guest journey.
* Communicate progress, risks and decisions clearly, calmly and proactively.


Hands‑On Creative Delivery

Provide hands‑on design and artworking support when required, particularly during peak workloads, campaigns or capacity pressure. Maintain a strong personal creative skillset across digital and print, leading by example within the studio and ensuring creative standards, accuracy and brand consistency across all outputs.


About You

* Be a confident, experienced creative leader who thrives at the centre of production.
* Create a culture of trust, collaboration and accountability, enabling creatives to do their best work.
* Balance pace with care, maintaining high creative standards without compromising team wellbeing.
* Be passionate about brand, craft and creative excellence, with a strong commercial mindset.
* Be highly organised, proactive and comfortable managing multiple priorities in a fast‑paced, reactive environment.
* Communicate clearly and confidently with senior stakeholders and creative teams.
* Have proven experience in studio management, traffic/workflow management or creative resourcing.
* Bring hands‑on graphic design experience across digital and print, with strong Adobe Creative Suite skills and a working knowledge of photography and production processes.
* Enjoy mentoring and supporting creative talent.
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