Overview
We are recruiting for a Senior Therapy Support Worker who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You will be joining an established therapy team with excellent peer support. We are looking for sound communication and organisational skills, an ability to work within a team and to use your initiative. Experience of working with patients who have suffered fractures and/or undergone orthopaedic surgery, and knowledge of Occupational therapy and Physiotherapy would be an advantage. On taking up the post, you would be guided through core and specific competencies appropriate to the role. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Responsibilities
* The successful candidate will work with the Orthopaedic team within the acute setting at Lister Hospital.
* To undertake assessments and interventions with individual patients within remit of defined caseload.
* To act as first contact in certain situations, as agreed, following competency training and agreement with qualified therapist.
* To carry own caseload of routine patients and prioritise this caseload and organise the day accordingly.
* To contribute to the on-going discharge planning process for patients within caseload in conjunction with other members of the multidisciplinary team, to adjust as necessary in line with service needs.
* To communicate progress/outcome of treatment with the patient, clinical supervisor, relatives, carers, and the multidisciplinary team.
About us
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
* Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation, and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Details
Date posted: 10 October 2025
Pay scheme: Agenda for change
Band: Band 4
Salary: £27,485 to £30,162 a year per annum, pro rata
Contract: Permanent
Working pattern: Part-time
Reference number: 361-7513101
Job location: Lister Hospital, Coreys Mill Lane, Stevenage, SG1 4AB
Job responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Qualifications and Experience
* Essential: Good general education
* Essential: NVQ Level III, or equivalent knowledge and experience
* Essential: Basic mathematical skills
Previous Experience
* Essential: Awareness of needs of older people/ people with acute illness
* Essential: Awareness of function/cognitive/risk and mobility components of Occupational Therapy and Physiotherapy
* Essential: Knowledge of basic assessment components needed for therapy assessment
* Essential: Knowledge of basic treatment planning and progression
* Essential: Previous clinical and therapy experience of working with in patients/ward
* Essential: Previous experience or knowledge of health/social care work
Skills
* Essential: Excellent written and verbal skills
* Essential: Ability to communicate when barriers to understanding exist
* Essential: Ability to communicate within a multi-disciplinary team
* Essential: Ability to work under pressure and meet tight deadlines
* Essential: Ability to work independently and own limitations
* Essential: Ability to work within a team, delegate and request assistance when needed
* Essential: Flexible with approach to work
Other requirements
* Essential: Knowledge of confidentiality and mental capacity and able to apply in practice
* Essential: Willingness to uphold the Trust's values
* Essential: Ability to travel easily between Trust sites
Disclosures
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: East and North Hertfordshire Teaching NHS Trust
Address: Lister Hospital, Coreys Mill Lane, Stevenage, SG1 4AB
Employer's website: https://www.enherts-tr.nhs.uk/
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