We are seeking a mid-level Professional Services Consultant to join our team in London, contributing to our expansion in the UK and European market. The ideal candidate will have a strong background in cloud-based and Software as a Service (SaaS) implementations, possessing the skills and passion to drive Asite's growth and provide exceptional value to our customers.
Key Responsibilities:
* Lead and support in new customer implementations of Asite solutions, ensuring smooth deployment and adoption.
* Deliver informative and well-organized presentations to clients and stakeholders.
* Develop and maintain robust client relationships, acting as a key point of contact for Asite product enhancement requests.
* Provide expert technical and functional support during the implementation phase.
* Organize and occasionally lead training sessions, equipping users with necessary skills and knowledge.
* Collaborate with various departments to meet client requirements and create documentation for both internal and external use.
* Analyse business processes and map client supply chain interactions and requirements.
* Work closely with Professional Services Manager to integrate Asite solutions into clients' core architecture and identify growth opportunities.
* Provide feedback internally on how Asite can better serve customers.
Requirement:
* Bachelor's or master's degree in Business, Management, Computer Science, Information Systems, Architecture, Engineering, Construction, or related fields.
* At least 3 years of experience in management consulting, with a focus on SaaS or cloud-based solutions.
* Proven project management and leadership skills, with the ability to manage multiple priorities successfully.
* Strong analytical, problem-solving, and communication skills.
* Outstanding client relationship building skills.
* Strong presentation skills necessary.
* Commercial acumen and the ability to innovate in business situations.
* Experience in the AEC (Architecture, Engineering, and Construction) industry is helpful.
* Willingness to travel according to project needs.