About the role
We have an exciting opportunity for a Multi Skilled Operative, with a main trade of Carpentry/Plumbing to join our Reactive and Empty Homes Team in the East of Norfolk.
This role will work to help deliver an effective and efficient repairs service to our residents, working on our empty homes to ensure they are fit for relet and dealing with reactive repairs in our occupied properties as well. You will ensure that repairs are carried out in a timely manner and to ensure a high standard of work to our properties.
This plays a key role in being responsible in providing an excellent service to our residents, so if you want to help make a difference to our residents, this may be the job for you!
The main focus of the roles will be:
1. To be responsible for effective and efficient repairs to our homes, carrying out repairs to a high standard in empty homes and occupied properties.
2. To complete allocated work within carpentry/ plumbing trade / skill set as well as any additional trade / skills such as tiling, painting / decorating and plastering etc.
3. To help us provide an excellent service to our residents, minimising call backs and maximising first time fixes.
4. Maintain high standards of health & safety and compliance.
5. Accurately record works completed using job management system.
6. Provide cover and support to the Responsive Repairs team when required.
Please see job description for full details of the role
About You
The successful candidate will have the following:
7. Minimum of either full trade Apprenticeship or NVQ level two or appropriate trade experience in Carpentry / Plumbing.
8. Skilled in other trades such as tiling, plastering, painting and decorating etc.
9. Dealing with customers directly
10. A full UK driving licence as travel throughout Norfolk and North Suffolk will be required.
11. Experience of working in Property Maintenance or within the social housing sector.
12. Good IT, literacy and communication skills.
13. A positive can-do attitude and the ability to work independently and problem solve.
14. Ability to work independently and manage your workload effectively
15. Good understanding of health & safety requirements
All staff and volunteers working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours.
The successful candidate will be required to undertake a basic Disclosure and Barring Service (DBS) check and will join our on-call rota.
All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description.