Senior User Researcher (Contract)
The Role: Subject Matter Expert, User Researcher
We are seeking a highly experienced, independent Senior User Researcher for a key contract position. This is a strategic role where you will act as a Subject Matter Expert (SME), driving optimal user experience across our digital products. You will be responsible for defining, executing, and synthesizing research that directly informs design and product strategy.
This is a hybrid position requiring 3 days per week in our Newcastle office, working within a dynamic cross-functional environment.
Contract Details
This is a long-term contract opportunity requiring a hybrid presence in Newcastle (3 days in office). You will receive a generous holiday entitlement of 33 days (pro-rata).
Key Responsibilities
As a Senior User Researcher, you will operate independently and champion the user voice by:
Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of methodologies, including in-depth user interviews, contextual inquiries, and usability testing.
Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency in both Qualitative Research and Quantitative Research (e.g., surveys, analytics, A/B testing) to deliver holistic, actionable insights.
Creating Strategic Deliverables: Creating and maintaining critical user-centered artifacts, including detailed user personas and comprehensive journey maps, to align product strategy.
Providing Design Guidance: Offering expert guidance to cross-functional teams, ensuring all design concepts and prototypes meet the requirements for Responsive and Adaptive Design.
Stakeholder Advocacy: Actively participating in team discussions, presenting design concepts to stakeholders for review, and persuasively advocating for user needs and data-backed solutions.
Demonstrating Tool Expertise: Showcasing Advanced proficiency in User Experience Research Tools and Techniques to streamline research operations and analysis.
What We're Looking For
You are a seasoned researcher with a proven track record of operating autonomously and providing strategic direction.
Essential Skills:
Extensive professional experience as a Senior User Researcher, UX Researcher, or Product Researcher.
Demonstrated expertise in applying both Qualitative and Quantitative Research methods to drive product decisions.
Strong practical knowledge of research and design principles related to Responsive and Adaptive Design.
Exceptional ability to synthesize data from various sources into clear, impactful, and easily understood narratives.
Ability to act as an independent Subject Matter Expert and provide creative solutions to complex product problems.
Excellent collaboration and communication skills for working with Product, Design, and Engineering teams.
Mandatory Requirements:
Availability to work in Newcastle on a hybrid basis (3 days in office).
Must be eligible to pass any necessary pre-employment background checks.
Randstad Technologies is acting as an Employment Business in relation to this vacancy