About the role Help us make Compassion House a welcoming, well-run home so our teams can serve children living in poverty each day. As our Office Experience and Facilities Manager, you will shape a warm, organised and spiritually aligned space where staff, volunteers and visitors can thrive. If you are energised by hospitality and by helping people do their best work, we would love to hear from you. How youll make a difference Set a warm, professional and hospitable tone for everyone who walks through the door, with clear information, helpful signage and simple processes. Lead the day-to-day running of Compassion House. Coordinate building services and supplier partnerships, and plan preventative maintenance. Champion health, safety and security. Work closely with our Health and Safety Officer, lead audits and training, and respond calmly and decisively to incidents. Lead and develop the Office Experience team and volunteers through clear communication, coaching and supportive direction. Oversee the post room so sponsorship correspondence and profiles are processed and redistributed on time. Steward budgets wisely. Review supplier value and quality, and document decisions transparently. Be personally committed to the Christian faith. You can read more about this in our Policy on Posts to be Held by Christians. In this role, youll get the opportunity to draw on the following strengths, experiences and competencies to thrive: Behaviours and values Hospitality: you are a natural host who helps others feel welcome and supported. Composure: you remain calm under pressure, focus on solutions, and are dependable. Collaborative: you build trust quickly and lead with care and clarity. Growth mindset: you are open to feedback, eager to learn, and ready to try better ways of working. Values and stewardship: you are values driven with strong stewardship instincts. Skills and experience You may not have them all on day one. Training is provided where needed. Operations coordination: keeping many moving parts on track in office or facilities settings. Health and safety: confidence in H&S responsibilities. Supplier and contract management: including practical budgeting and stewardship. People leadership: recruiting, scheduling, coaching, and supporting staff and volunteers. Organisation and project delivery: planning, prioritising, communicating, and following through. Communication: clear, personable, and adaptable to different audiences. For the full breakdown, please refer to the job description. Location, hours and benefits ?? Location: Office-based contract, working from Compassion House, Barley Way, Fleet, Hampshire, GU51 2UT ?? Hours: 35 hours per week across four days (Monday to Thursday), with a daily start time of 07:30 am ??? Key dates Apply by: 9:00 am, Monday 13 April 2026 Shortlisting: 13 and 14 April 2026 Interviews: In person, week commencing 20 April 2026