£14.80 per hour
Tower Hamlets, London
Full‑time
Overview
An administrator in a not‑for‑profit organisation supporting adults with learning disabilities and older people with a range of support needs. The role works with the Area Manager and provides operational and administrative support across seven services in Tower Hamlets and Wandsworth.
Responsibilities
- Maintain client files in line with CQC standards, including creating and updating staff files and documentation.
- Assist Registered Managers with additional administration support during and prior to CQC and Local Authority inspections.
- Complete minutes at a variety of meetings, including HR investigations and disciplinary hearings.
- Support managers in completing internal audits and spot checks when required.
- Assist in setting up local training facilities.
- Participate in client activities when required.
Qualifications & Skills
- Graduate or professional background, highly proactive and well‑organised.
- Excellent verbal and written English.
- Strong attention to detail and ability to multi‑task, meeting competing deadlines.
- Proficiency in Microsoft Word, Excel and Outlook.
- Warm and helpful telephone manner, able to take detailed messages and signpost appropriately.
Benefits
- Probationary bonus.
- Pension contributions.
- 33 days leave.
- Company‑paid enhanced DBS.
Diversity & Equal Opportunities
Creative Support is a Stonewall Diversity Champion, Disability Confident Employer and has received an Investors in People Gold award. This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas.
