We are currently recruiting for an 18-hour Appointment Clerk position in our Outpatient Departments at ESHT. The successful applicant will be based at Bexhill Hospital, part of East Sussex Healthcare NHS Trust, the healthcare provider of first choice for the people of East Sussex.
Our Mission and Objectives
Our mission is to:
* Deliver better health outcomes and an excellent experience for everyone we provide healthcare services to.
Our strategic objectives are to:
* Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
* Play a leading role in local partnerships to meet the needs of our local population and improve patients' experiences.
* Use our resources efficiently and effectively to ensure our services are sustainable both clinically and financially.
Our Service Standards
All services delivered by the Trust are committed to being:
* Safe
* Effective
* Caring
* Responsive
* Well-led
Role Responsibilities
The Outpatient Booking department is a fast-paced, responsive service. The successful candidate will demonstrate excellent written and verbal communication skills. Responsibilities include scheduling appointments, contacting patients to confirm dates, and managing telephone sessions based on department needs. The candidate should have good IT skills, work well independently and as part of a team, and meet strict deadlines.
About Us
We are one of the largest organizations in East Sussex with an annual income of £568 million. We provide a wide range of health services through over 8,000 staff across hospitals, community sites, and in patients' homes. Our hospitals are rated highly by the CQC, with some rated 'Outstanding'.
Working Hours and Benefits
The service operates Monday to Friday, between 8am and 6pm, with shifts from 8:00-16:00, 09:00-17:00, and 10:00-18:00. Saturday work from 9am to 12pm is on a rota basis.
Benefits include staff development, NHS pension scheme, onsite nurseries, staff restaurants, accommodation, free psychological support, and onsite parking from £50 per year.
Join us now—there has never been a better time to be part of East Sussex Healthcare NHS Trust. Submit your application today.
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