Job Title: Technical Manager
Location: Cardiff
Overview
We are seeking an experienced Technical Manager to support an FM provider delivering Hard FM services across healthcare estates in Cardiff.
This role will play a key part in strengthening technical service delivery, providing hands-on technical leadership to support compliance, improve maintenance performance, and enhance the overall effectiveness of estates and engineering operations within a live healthcare environment.
Working closely with the FM provider, NHS stakeholders, and operational teams, you will help ensure estates services remain compliant, well-structured, and aligned to healthcare operational requirements, with a strong focus on continuous improvement.
Key Responsibilities
* Provide technical leadership across Hard FM services within a healthcare estates environment in Cardiff.
* Support the ongoing development and performance of the technical and engineering function across site.
* Assist in developing, guiding, and supporting the estates team, ensuring clear responsibilities and consistent operational standards.
* Ensure statutory, regulatory, and healthcare compliance requirements are fully embedded into day-to-day technical service delivery.
* Review and improve maintenance strategies, planned preventative maintenance (PPM), and asset management processes.
* Support engineering governance, technical assurance, and compliance reporting frameworks.
* Monitor contractor performance and ensure technical standards are consistently maintained across all estates services.
* Work closely with NHS stakeholders and FM operational teams to ensure effective service delivery and collaboration.
* Identify technical risks, service gaps, and improvement opportunities, supporting corrective actions and long-term optimisation.
* Support the development and continuous improvement of operational procedures, compliance documentation, and healthcare estates processes.
* Contribute to service improvement initiatives to ensure a safe, compliant, and efficient technical delivery model.
Skills & Experience
* Proven experience working for an FM provider in a technical Hard FM or estates management role.
* Strong healthcare estates experience, ideally within NHS or acute hospital environments.
* Experience in managing and improving live operational technical services (not mobilisation focused).
* Strong understanding of healthcare engineering systems, statutory compliance, and maintenance standards.
* Experience developing technical processes, governance, and compliance frameworks.
* Strong stakeholder management skills with the ability to work collaboratively across FM providers, clients, and healthcare teams.
* Ability to operate in a senior technical advisory or operational capacity within complex environments.
Qualifications
* Relevant qualification in Engineering, Building Services, Facilities Management, or Construction (or equivalent experience).
* Professional membership (e.g., IWFM, CIBSE, IET) desirable.
* Strong knowledge of healthcare estates compliance and technical governance preferred