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Front officer supervisor - nights

Slough
Delta Hotels by Marriott Heathrow Windsor
Supervisor
Posted: 3 December
Offer description

Join
Delta Hotels by Marriott Heathrow Windsor – Where Great Service Meets
Opportunity



At Delta Hotels by Marriott™ Heathrow
Windsor, we focus on what truly matters, creating a seamless full-service hotel
experience. Positioned perfectly between London Heathrow Airport and historic
Windsor, our hotel is a space where guests and associates alike thrive. Join a
warm and welcoming team committed to excellence and personal growth.



Rewards
for work, benefits for your lifestyle



You’ll be
supported in and out of the workplace through:




* Free gym membership, meals on duty and free
car parking

* 20% discount on food and beverages for you and
your friends and family

* Discounted hotel stays in all Marriott Hotels
worldwide
* Access to 1000s of other benefits through our
partner benefit portal
* Learning and development opportunities

* Recognition & wellbeing programs

* Encouraging management

* Team-spirited colleagues




What You’ll Be Doing



* Oversee all property operations during the night
shift.
* Greet guests warmly on arrival and say a fond
farewell on departure. Actively listen and respond to guest questions,
concerns, and requests.
* Lead shifts and support team members to ensure
prompt, high-quality service.
* Support the Front Office Manager with daily
front office operations and staff supervision.
* Engage guests in conversations about their stay,
hotel services, and local attractions.
* Provide accurate information about hotel
facilities, services, room types, rates, and availability.
* Foster teamwork by partnering with others to
achieve shared goals.
* Process payments and follow all cash handling
procedures.
* Train, coach, and manage the Front Office team
to enhance engagement and growth.

















What we’re looking for




* Great conversational
skills and teamwork-oriented

* Positive outlook and
outgoing personality

* Pro-active and
reliable

* Previous experience
in working in a hotel reception environment.

* Previous supervisory
experience is a big plus but not essential. However, minimum one year
working in a high contact customer service role is required.




This is a full time role (40 hours /
5 days per week) working a variety of night shifts Monday to
Sunday and occasional bank holidays.



Simple Made Perfect



At Delta Hotels, we believe in perfecting the
essentials and making every experience seamless. If you’re ready to be part of
a passionate team and a global hospitality leader, we’d love to hear from you.

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