* Order Prep:Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry.
* Sales & Customer Service:Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions.
* Stock Control:Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients.
* Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately.
Requirements
* Basic level in Microsoft Word and Excel.
* Experienced in warehouse operations (preferred).
* Possession of a forklift license.
* Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage.
* Demonstrates professional phone etiquette and effectively manages email inquiries.
* Detail-oriented, diligent, positive, a strong team player, and highly reliable.