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Housing administration officer

Loughborough
CRA GROUP RECRUITMENT AND PAYROLL LTD
Administration
Posted: 6h ago
Offer description

Job Description
1 month contract with a local authority


Job Purpose
* To provide administrative support across the Strategic and Private Sector Housing Service, ensuring an efficient and effective service to all service users.

Key Duties/Accountabilities
* Collect, log, and distribute incoming and outgoing post
* Perform word processing, filing, and recording tasks
* Handle telephone enquiries and complaints sensitively, especially in relation to vulnerable individuals
* Manage mailboxes and resolve customer and partner queries
* Input data into databases/spreadsheets for government statistical returns and performance monitoring
* Assist in organizing consultation events, partnership meetings, and team meetings, including sourcing venues, taking minutes, and organizing refreshments
Essential Experience Required
* Significant experience in clerical and office administration duties
* Proficiency in working with computerised systems
* Experience working with Microsoft Office
Essential Qualification Required
* GCSE or equivalent in English Language and Maths (minimum grade C or level 4)
Additional Information
* Location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom
* Working Hours: 37 hours per week
* The role closes on 15th August 2025. Apply ASAP.





Requirements

Requirements
* Significant clerical/office administration experience
* Proficiency in computerised systems
* Proficiency in Microsoft Office
* GCSE or equivalent in English Language and Maths (minimum grade C or level 4)



Requirements
To provide an administrative service across the Strategic and Private Sector Housing Service. To deliver an effective and appropriate service to all service users, fairly and without discrimination.

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