Please note: This is a remote position and applicants are not restricted to the listed location. However, due to the needs of the role we are looking for candidates who are based within 2-3 of GMT(1) time zone and are available to travel to accommodate international clients. Hello! Thanks for checking out our job posting for the role of Account Manager at PerchPeek. You’ve already taken a tiny step towards being a part of our team—huzzah! We know that taking your next career step is as exciting as it can be exhausting. So, with that in mind, we’ve tried to keep our description simple and cliché-free to help you decide if PerchPeek and this role are a good match for you. What is PerchPeek? Have you ever relocated before? Did you manage to do it without eye rolling or swearing? Or if you haven’t ever relocated, how do you feel about the prospect of figuring it all out on your own? Finding a place to stay, shipping your stuff, organising utilities and new bank accounts…the list of things to organise goes on and on. No matter where in the world you go, relocating is a complicated, time-intensive, and stressful process. PerchPeek was conceived to change that. We’re building a streamlined Mobility ecosystem to empower businesses and individuals to move anywhere in the world. We support employers and employees through every stage of the relocation process, providing an affordable, scalable, high-value service, powered by technology and relocation expertise. Our aim is to guide people through every stage of their relocation. Our product is a delightful combination of tech, relocation coaching, content & partnerships which work together to make moving simpler, faster, and more fun. The Role The Account Manager will own and grow a portfolio of well-established accounts in order to generate revenue and manage the end-to-end process of sourcing, driving and signing expansions and renewals. A successful candidate for this role is an exceptional relationship builder, thrives in a complex and fast-paced environment, and has demonstrated excellence in previous account management or sales positions. Responsibilities Whilst every role in a startup has a degree of flexibility over time, here is what we see as the role’s main responsibilities: Quarterback Deals – Own the quota for revenue expansion within a portfolio of c.40 clients, managing end-to-end processes of sourcing, driving, and signing expansions & renewals for PerchPeek. Drive Account Progress & Health – Build exceptionally strong relationships across clients in your portfolio. Conduct monthly and quarterly business reviews with key stakeholders, map decision-makers, and track and report on account progress; create and maintain data-driven strategic account plans that identify opportunities to add more value and expand use cases; drive clear processes with urgency and focus when opportunities are identified. Be a Team Player –– Partner closely with Sales, Customer, Product, and Finance teams at PerchPeek, and with external partners’ cross-functional teams, to drive deals forward, manage escalations, inform our roadmap, and develop intuitive, scalable processes. Build the PerchPeek Network – Be a PerchPeek ambassador and represent PerchPeek at events (online/offline, owned and externally organized). Be Customer Obsessed – Advocate for client needs while balancing against the needs and constraints of our business, by researching, analyzing, and delivering key insights across in a structured and proactive manner. Requirements The type of person we think will be awesome at this will likely have the following range of qualities and experience: Previous experience in high-complexity environments in an account management or account executive role where you’ve consistently hit a quota. Previous experience working with a portfolio of 15 accounts. A demonstrated track record of growing existing accounts and hitting revenue targets where you are the key decision maker. A demonstrated ability to work across complex enterprise structures with multiple stakeholders at varying levels of seniority and decision-making authority. A history of building business cases to drive deals & renewals. Has consistently been a top performer within your teams and has demonstrated credibility with internal stakeholders across functions. Complete fluency in English. Able, willing, and prepared to travel internationally – we are a fully remote company, which means you’ll predominantly be able to work wherever you’d like. However, you should expect to travel 10-15 times per year for this role, whether that’s for client meetings, conferences, networking functions or staff events. Whilst not necessary, we’re especially interested in candidates with the below skills or qualifications: Experience working in consultative sales or selling managed services Experience selling into HR Consulting background A deep comfort with ‘depth over breadth’ – maintaining a portfolio of fewer clients, but going further in the relationship over time. A self-starter mentality and deep comfort operating in ambiguity and frequent change, while still delivering results. International experience and a desire to build strong relationships with individuals from cultures and geographies different from your own. Pay & Benefits Salary Total compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, location and some role-dependent factors. We’ll be happy to discuss this during the interview process. The PerchPerks Company Share Options – be a business owner and have your very own little piece of PerchPeek! Flexible Holiday & Leave – you’ll receive all statutory holiday plus wellbeing leave and flexible annual leave for you to rest, relax, or recharge as you see fit. Work from Anywhere – PerchPeek is a distributed company that supports you in working wherever you’d like to be, within the parameters of your role’s requirements. We offer a Work From Anywhere allowance to ensure your working environment suits you. Learning & Development Budgets – so you can be proactive about learning something new. Annual Onsite: we all take flight once a year and gather the flock together somewhere cracking to spark new ideas, connections and memories! In the past we’ve traveled to Tenerife, Barcelona, and Marrakech. Ready to be a Perchy? Firstly, no need for a full cover letter (phew)! Please just share your resume and respond to the application questions! We aim to respond to all applications within 2 weeks. If we seem well-matched, you’ll be invited for an initial screening with one of the PerchPeek team where we’ll align on timeline, compensation, and get to know each other a bit better. Then, we'll run a three-stage interview process with different members of our team: Stages 1 and 2 will be focused on experience, skills, and culture alignment. Stage 3 will include a “take-home” task and a final round-table interview. All interviews will take place via video call. We hope you’re as excited to apply as we are to hear from you. Good luck! Note : Studies show that women and people of colour are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your gender, race, religion, age, sexual orientation, marital status or disability - we want to hear from you! We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.