Customer Sales Consultant Inbound | Phone, Email & Live Chat Leigh-on-Sea, Essex £25,000 basic £210 monthly bonus (first 6 months) uncapped commission Are you someone who enjoys guiding customers to the right decision, rather than pushing a hard sell? We’re looking for confident, personable sales professionals to join a customer-focused environment where conversations are warm, inbound and needs-led. Customers contact you because they want help — your role is to listen, advise, and recommend the right solution. This role suits people who thrive on targets and performance, but prefer a consultative, soft-sale approach. What you’ll be doing * Handling inbound enquiries via phone, email and live chat * Understanding customer needs and recommending suitable options * Confidently handling questions and objections in a calm, professional way * Identifying opportunities to upsell or add value where appropriate * Working to individual and team performance targets * Delivering a consistently friendly, reassuring and trustworthy experience Who this role is perfect for We’re open to people from a wide range of backgrounds, including: * Telephone-based sales or customer service * Estate agency or property sales * Recruitment or resourcing roles * Retail, hospitality or face-to-face sales * B2B or B2C sales environments If you’re good with people, comfortable discussing money or decisions, and motivated by performance — we want to hear from you. What you’ll need * Experience in a sales or customer-facing environment * Confidence working to targets and KPIs * Strong objection handling skills * Excellent communication and rapport-building ability * A professional, likeable telephone manner * Comfortable multitasking across systems and channels * Proactive, solution-focused mindset * A genuine desire to help customers make informed decisions (Experience in regulated or compliance-led environments is a bonus, but not essential.) What’s on offer * £25,000 basic salary * £210 monthly bonus (guaranteed for the first 6 months) * Uncapped performance commission * Structured training and support * Clear progression opportunities for high performers Why people enjoy this role * Customers come to you — no cold calling * Conversations are advisory, not aggressive * You’re rewarded for doing the right thing for the customer * Performance is recognised and genuinely uncappe * Send your CV now to be considered for this fantastic new opportunity. Send your CV now to be considered for this fantastic new opportunity