You will work onsite and report into the Assistant or Store Manager. Your role could involve helping on the tills, advising customers, or working in the back shop. You will also:
1. Help customers and put them at ease; whether that's listening to find out more about them, answering questions, giving advice on products, recommending items, or offering a basket — it's the little things that make a difference.
2. Get to know in-store offers and schemes, promoting them to enhance customer experience.
3. Help the store run smoothly by ensuring products are well-displayed, providing excellent service at the tills, and assisting with stock in the stockrooms.
4. Work with team members to provide a great shopping experience, keeping the store clean and presentable.
5. Participate in award-winning training accredited by the Institute of Customer Service.
What you'll need to have:
* Full training is provided. We look for people who can excel in a fast-paced environment, communicate effectively, enjoy teamwork, and are committed to excellent customer service.
* Desire to be a proud brand ambassador for Boots and help customers find the best products for them.
It would be great if you also have:
* Experience in customer care and service (not essential).
Additional information:
* The hourly rate is £12.40, up to £14.13 in some London locations. Rates increase after 6 months.
* Discretionary annual bonus, employee discounts, enhanced leave, flexible benefits, and access to support services.
* Boots promotes a diverse, inclusive, and positive working environment.
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