Part‑time Administrator (Training & Certification Support) – 16 flexible hours/week (9‑month maternity cover)
The role is for a 9‑month fixed‑term maternity cover, requiring 16 hours per week with flexible hours between 08:00 and 17:30, Monday to Friday.
About the role
My client is seeking a reliable, organised Part‑time Administrator to support training and certification processes.
Key Duties
* Answer the phone, take accurate messages, and handle general enquiries professionally.
* Receive, date‑stamp and distribute general correspondence and awarding organisation certification.
* Initial processing of completed course documentation, including removing Assessor Reports and passing to the Quality Lead (Neil).
* Scanning attendance/registers and saving to the server accurately.
* Updating Traintrack with candidate details, qualification and start date.
* Passing course paperwork to IQA (or Administrator where no IQA required).
* Prepare course paperwork and distribute to Trainers.
* Send certification to clients as required by the Admin Team (create covering letter, package, send and update Traintrack).
* Check and maintain the coffee machine and water bottles.
* Manage stationery supplies and course reference books (stock levels and ordering).
* Support Trainer/Assessor accommodation bookings.
* Maintain high levels of accuracy and attention to detail across all documentation, scanning and system updates.
About you
* Previous administration experience (training/education environment beneficial).
* Excellent accuracy and attention to detail (confident with data entry and document handling).
* Confident, professional telephone manner and strong communication skills.
* Good IT skills (Microsoft Office; scanning and document management; comfortable learning systems such as Traintrack).
* A team player who can work collaboratively with the admin team, Trainers/Assessors and Quality/IQA colleagues.
* Discreet and mindful of confidentiality when handling learner documentation and certification.
* Availability to commute to Rooks Bridge.
Hours, pay & holiday
16 hours per week (flexible) – arranged between 08:00-17:30, Monday to Friday.
£12.80 per hour.
Contract: 9‑month fixed‑term (maternity cover).
Holiday entitlement: 20 days annual leave plus bank holidays (pro rata).
Benefits
* Free Parking
* Free Tea and Coffee
* Dog Friendly office
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