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Senior technical services analyst

Exeter
Rdehospital
Service analyst
Posted: 16h ago
Offer description

We are recruiting three Senior Technical Services Analysts to join the server support team located across Barnstaple and Exeter.

You’ll play a key role in ensuring the reliability and performance of critical systems across the organization. This includes diagnosing and resolving complex faults, automation to improve efficiency and reduce manual effort, and supporting the implementation of new systems and services. You’ll also collaborate with colleagues across departments to maintain high service standards and continuously enhance service delivery.


About the Role

We’re looking for enthusiastic people that are proactive, and comfortable learning independently, with a strong interest in developing their technical skills and keeping up to date with new tools and approaches.

This role requires strong technical troubleshooting skills, a methodical approach to problem-solving, and the ability to communicate clearly with both technical and non-technical stakeholders, along with a practical approach to using automation to improve service delivery.

Working Pattern: 37.5hrs per week – Monday to Friday between 8am and 5:30pm, there is an On-Call rota which will be discussed at interview.

Interview Date: To Be Confirmed

For further information please contact: Simon Pace – Technical Services Manager on 07469 905053 or simon.pace@n hs.ne t.

This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognize the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and ‘At Risk’ status including NHS At Risk staff throughout Devon.

In compliance with the Royal Devon University Healthcare NHS Foundation Trust policy, the vacancy may be closed when sufficient applications have been received.

We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications, or days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.


Benefits

* National discount services such as the Blue Light Card and Health Service Discounts.
* Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter.
* Car lease schemes.
* The NHS Pension scheme (one of the most generous and comprehensive in the UK).
* Cycle to work scheme.


Salary and Contract

* Salary Band 6: £39,959 - £48,117 per annum pro rata
* Frequency Annual
* Vacancy Reference 185-63303-13181
* Contract Type Permanent
* Closing Date 19 May, 2026
* Job Category Technology (IT)


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