Medical Secretary
The closing date is 16 March 2026
Band 4 Medical Secretary - 1 Year Fixed Term (Ending April 2027)
1 x Full Time Post Mon-Fri 9-5 Office based
Are you a compassionate team player with a passion for supporting clinical teams and delivering exceptional service? We are looking for a highly organised Medical Secretary to join our Community Mental Health Team based at Swanswell Point Coventry to provide vital administrative support to consultant psychiatrists, junior doctors, and healthcare staff.
We are a team committed to excellence, respect, and integrity. As a key first point of contact, you will help ensure smooth day-to-day work, manage clinics and correspondence, and coordinate a wide range of tasks.
Working collaboratively with the Senior Admin Lead and wider admin team, you'll offer support to junior staff, uphold confidentiality, and support the consistent delivery of high‑quality patient care.
Main duties of the job
* Deliver a professional and confidential secretarial service to medical staff
* Manage diaries, clinic bookings, and patient follow‑up appointments
* Assist the Senior Admin Lead in coordinating work to support staff to ensure efficient workflow undertaking Supervisions and Appraisals
* Liaise with patients, service users, and stakeholders in a compassionate and respectful manner
* Support the coordination of medical rotas and meetings
* Handle sensitive information with the utmost integrity and discretion
About us
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
* generous annual leave entitlement which increases during your time with us
* excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
* salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
* discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
* wellbeing support, including an in‑house counselling service, external helpline and more
* staff networks and support group
We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Job responsibilities
* Experience in a medical secretary or similar admin role
* Excellent communication, organisational and IT skills
* Ability to work independently, prioritise tasks, and use initiative
* A flexible, collaborative, and patient‑focused approach
* Join us and make a real difference in an environment that values compassion, teamwork, and continuous improvement.
Person Specification
Qualifications
* Good General Education (eg. GCSE English and Maths A-C)
* QCF Business Administration Level 3 (or equivolent)
* Competent in working with & organising multiple consultants/medical professional diaries & clinics
Experience
* Competent working with a range of Microsoft Office packages (e.g. Word, Excel, Outlook, PowerPoint & Access)
* Experience of working in a busy office/customer care environment
* Experience of working in a supervisory role and delegating work
* Medical secretarial experience
* Competent working with EPR (electronic patient record) systems/software
Other
* Ability to travel to multiple sites
* Own transport
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Coventry and Warwickshire Partnership Trust
#J-18808-Ljbffr