Job Category : Human Resources
Location : Wykeland House, Hull City Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 17:00
Salary: £16.70
PRINCIPAL ACCOUNTABILITIES
Review, develop, manage and implement an effective and efficient business support service for the organisation, ensuring that service priorities are promoted through continuous improvement in systems, policies and procedures, implementing and monitoring Service Level Agreements, where appropriate.
Take the lead in giving professional support, advice, guidance and direction on operational matters in line with LEP policies and priorities in order to comply with the requirement of the Accountable Body and Government.
Customer Focus – Provide an effective and confidential executive support to the Chair of the LEP, Chief Operating Officer and provide a secretariat role to the LEP Board, providing background information for key meetings sufficiently in advance to ensure that the Chief Operating Officer and LEP Chair are effectively prepared.
Performance Management – Review, develop and implement new office systems with the management team to achieve efficiencies and improve levels of customer service by anticipating future needs of the LEP and by identifying and responding to the implications of changes in legislation and government policy.
Statutory Obligations – Undertake the role of LEP Information governance lead, providing advice, guidance and information ensuring compliance with legislation, information security and LEP policies and procedures.
Qualifications:
Degree or equivalent experience.
NEBOSH General Certificate in Occupational Health and Safety or willingness to undertake course.
Relevant Experience:
Experience of delivering and planning services at an operational level.
Experience of successfully managing activity and performance targets.
Ability to build and maintain effective teams, ensuring the health, safety and wellbeing of all staff within the team.
Significant office management experience including managing others, anticipating future service needs and the development, implementation and monitoring of policies and procedures.
Working in a partnership and multi-service environment.
Experience in developing and managing procurement and contracts for services.
Experience of establishing and maintaining effective information management and administrative systems.
Experience of working in a senior administrative role and managing projects and programmes of work.
Knowledge:
Good working knowledge of HR, Finance, Procurement, IT, Information Governance and Facilities polices and processes and sources of information used in updating and developing such polices.
An understanding of the needs and issues of the local economy and the aims and activities of the LEP.
Knowledge and understanding of how information technology can be used in the development of communication and information sharing systems both internally and externally.
Good working knowledge of government legislation and requirements impacting on the LEP work particularly in the areas of Data Protection, Freedom of Information and Information Security.