Overview
We are seeking a detail-oriented and proactive E-Commerce Specialist to join our dynamic team.
This role is pivotal in managing our online presence and ensuring smooth operations within our e-commerce platforms. If you have a passion for digital commerce and are looking to contribute to a growing business, we would love to hear from you.
Responsibilities
* Manage and update product listings on the e-commerce platform, ensuring accuracy and completeness.
* Manage and monitor a network of international freelancers who complete tasks such as product listings on various platforms and photo editing.
* Assist with order processing, including tracking shipments and resolving customer enquiries.
* Convert enquiries into sales through website chatbot, e-mail and other messaging platforms.
* Grow our e-commerce presence into new channels
* Collaborate with the marketing team to implement promotional strategies that enhance online visibility.
* Maintain effective phone etiquette when communicating with customers and suppliers.
Qualifications
* Previous E-commerce experience is required
* Proficiency in computer skills, including typing speed and accuracy.
* Familiarity with Shopify, eBay, Google, SEO is preffered
* Strong organisational skills to manage multiple tasks efficiently.
* Experience in data entry with attention to detail is required.
Job Type: Full-time
Pay: £25,000.00 per year
Benefits:
* Store discount
Language:
* English (preferred)
Work Location: In person