Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.
Deputy Accommodation Manager
NHS Romford, Essex, RM7 0GP
GBP 36,848 : GBP 38,786 per annum
36 hours per week
We are looking for an enthusiastic and customer focused individual for the role of Deputy Accommodation Manager based atNHS Romford, Essex, RM7 0GP.
You will ensure exceptional customer service is consistently delivered and will assist staff with any escalations that may arise, whilst also maintaining a Health and Safety compliant environment.
The role of Deputy Accommodation Managerwill include:
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Assisting the Accommodation Manager in running the site
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Compliance management
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Assist with the daily running and planning of a site team
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Managing the recruitment, performance and development of staff
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Oversee the management of void rooms to make sure they are turned around within a timely manner
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Oversee the cleaning and repairs for the properties
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Assisting with the preparation of local budgets and monitoring spend: raising purchase orders
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Support with the monitoring of contract service performance, taking action to deal with poor performance and promoting best practice
Skills and experiences:
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Some experience of working in the student accommodation, hotel, hospitality or property sector is essential
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Excellent interpersonal, customer service and negotiation skills
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Experience of managing staff within a customer facing environment
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Ability to extract and interrogate data from computer systems
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Experience of residential booking systems is desirable
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Good working knowledge of compliance and building management
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Proficient user of Microsoft Office applications
Why work for us?
Sanctuary Studentsmanages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost:effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self:contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
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25 days leave (rising to a maximum of 30 days) plus public holidays
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A pension scheme with employer contributions from Sanctuary
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Life Assurance
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Employee Advice Service including counselling
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Cycle to Work scheme
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Voluntary health plans
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Employee discounts
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Wellbeing support and tools
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Employee recognition scheme
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
If you are applying internally, dont forget to use your internal careers account to submit your application.
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applica