Sales Support Administrator – Coventry Office
Citrus Recruit is recruiting for a leading Coventry‑based IT company to fill a Sales Support Administrator role. The position is office‑based, Monday to Friday 8.30‑5.00. The role is a key part of the sales function, working with the sales team to manage multiple order projects at a fast pace and under deadlines.
Responsibilities
* Act as the main point of contact throughout the sales process, internally and externally
* Manage end‑to‑end processing of sales orders, ensuring accuracy and timely completion
* Handle inbound calls, resolving queries or directing them to the appropriate team
* Identify and resolve order discrepancies efficiently
* Complete reporting and commission tracking forms, weekly reviews with the sales team
* Collaborate with internal departments to deliver the best outcomes for customers
* Provide proactive support to the sales and management teams, including ad hoc tasks
Qualifications
* At least 12 months experience in Sales Support/ Administration role
* Excellent administrative skills including Microsoft and external/ internal software
* Highly proactive
* Be driven, determined & self‑motivated
* Strong relationship building skills
* Be able to work as part of a team
* Excellent communication skills and telephone manner
Compensation & Benefits
* Salary £25,000
* Quarterly commission, up to 7% of salary
* 20 Days annual leave plus bank holidays increases by 1 day per annum until 24.
* Birthday off
* Dress Down Policy
* Free Parking
* Pension (NEST)
* Full Induction and Development Programme
* Annual performance and Pay Reviews.
Location & Hours
Coventry office, Monday to Friday 8.30‑5.00.
Legal & EEO Statement
We are an equal‑opportunity employer. We celebrate diversity and inclusion and invite applications from all protected groups.
#J-18808-Ljbffr