Business Support Administrator Reporting to the Office Manager you will provide efficient and comprehensive administrative support to ensure the smooth operational running of the office KEY TASKS & RESPONSIBILITIES: Process invoices, credits, statements and delivery dockets within agreed procedures and timescales Process phone orders and ensure products are charged correctly Place orders and approve invoices using EDI and customer portals Process despatch and advance shipment notices within agreed procedures and timescales Liaise with customers and resolve discrepancies Reception duties to include answering the telephone, sorting out post, ordering stationary supplies, filing, greeting visitors Assume responsibility for access to the site by operating the barrier Communicate with the despatch department and transport companies in relation to logistical planning Promote good equal opportunity practice CRITERIA: At least 1 years experience of computerised accounting systems (Sage Line 50 accounts preferred) and Microsoft Office software GCSE Maths & English (or equivalent) Able to work off own initiative and meet deadlines Professional appearance and manner Flexible, co-operative, team player Professional integrity and an ability to maintain the utmost confidentiality Able to communicate effectively and accurately both verbally and in writing Able to communicate in a clear, concise, and pleasant manner both on the telephone and face to face What you will receive Competitive Salary Private Medical Insurance Career Progression A range of other employee benefits What you need to do now This truly is a great role, if you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on Skills: General Administration Answering Telephones Office Duties Support Administration Data Entry