About the Role
The Resourcing Manager plays a pivotal role in the Resourcing team, leading and coaching a team of Resourcing Professionals to perform at their highest levels and deliver challenging recruitment solutions for both internal talent moves and external recruitment. This role will oversee all resourcing activity relating to the recruitment process which falls into 4 key areas: candidate attraction, candidate selection, stakeholder management and onboarding.
The Resourcing Manager will also be part of the resourcing management team and work closely with the Resourcing Lead on the future strategy of the resourcing function as priorities change for Severn Trent. This role is an integral part of the end‑to‑end recruitment process and is a key operational, process and task driven, data‑orientated role where attention to detail and accuracy is really important as well as customer focus to all stakeholders. The Resourcing Manager will drive the performance of the team through setting stretching and achievable objectives, to deliver service excellence across all areas.
In this role you will be responsible for driving and developing communication across the resourcing team and wider HR team as well as any other relevant business functions. The key objectives for the role are to develop a robust delivery capability, manage key stakeholders, and to develop the expertise and capability of the team members.
What We’re Looking For
* Ensuring the team deliver an excellent service across the end‑to‑end recruitment process managing team performance, appraisals and development
* Driving team adherence to process and regulatory requirements
* Identifying areas to continuously improve the processes involved
* Implement on‑the‑job and formal coaching and training plans for the team
* Build and develop ongoing relationships across Severn Trent senior leaders where necessary
* Play a key role in strategic change projects (and a support role in others) to help us become a best‑in‑class resourcing and talent function
Skills and Experience
* Managing teams of c. 5‑10 people in a process‑driven recruitment environment
* Providing a first‑class service to a variety of stakeholders
* Producing creative ways to motivate a team to achieve service excellence
* A strong track record of creating a high‑performing team, with first‑hand experience of delivering contingent, permanent and high‑volume recruitment services
* Effective stakeholder management, building positive relationships, engaging and collaborating effectively with others
* Using MI to drive performance and identify areas for improvement
* Managing key stakeholders across the organisation to help raise the profile of the resourcing function
* Working with third parties to support operational service delivery
Expected Qualifications and Attributes
* Excellent written and verbal communication skills with the ability to influence and present information in a clear, logical and informative way
* The ability to lead and inspire teams by providing clear direction, setting appropriate standards of behaviour and motivating and empowering others
* Good analytical, facilitation and problem‑solving skills with the ability to understand Management Information and solve problems on a daily basis
* Good planning and organisational skills with the ability to set clearly defined goals, manage time effectively and identify and organise resources needed to accomplish tasks
* The ability to work productively in a high‑pressure environment whilst maintaining a positive and flexible attitude
* The ability to make prompt, clear decisions which may involve tough choices or considered risks
* The ability to accept new ideas, change initiatives and adapt interpersonal style to suit different people or situations
* Have experience of facilitating workforce planning with the teams you support
Benefits
* 28 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
* Annual bonus scheme (of up to £2,250, which is subject to eligibility)
* Family‑friendly policies (including a year off fully paid maternity and adoption leave)
* Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
* Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
* Dedicated training and development with our Academy
* Electric vehicle scheme and retail offers
* Two paid volunteering days per year
Join Us
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities.
Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.
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