Job Description
Job Title: 3PL Manager
Location: Hybrid (with time in Kemble + later in Swindon with HQ transition)
Salary: Up to £55,000 + benefits
Reporting to: Strategic Operations Director
About Us
Cotswold Outdoor Group is a leading outdoor retail business with a strong commitment to customer service, product quality, and operational excellence. We are seeking a skilled 3PL Manager to oversee and develop our logistics partnership with DHL, ensuring high performance, cost efficiency, and continuous improvement.
The Role
As 3PL Manager, you will be the primary point of contact between Cotswold Outdoor Group and DHL, managing performance, cost control, and the delivery of service in line with agreed SLAs. You’ll play a critical role in ensuring logistics excellence, while shaping long-term strategies to support our growth.
Key Responsibilities
1. Manage and strengthen the relationship with DHL, acting as the lead contact
2. Monitor service delivery against KPIs and contract requirements
3. Lead review meetings with DHL on performance and cost control
4. Drive continuous improvement across logistics, service, and cost management
5. Ensure accurate and timely information shari...