Role: Receptionist Location: BridportEmployer: Luxury Wellness ResortSalary: from £26,000 per annum
Platinum Recruitment is working in partnership with an exciting, high end luxury wellness resort in Bridport (West Dorset) who are looking for a skilled and experienced Receptionist to join their growing Guest Relations Team.
What's in it for you?
As a Receptionist in the Guest Relations Team, you will be responsible for ensuring that guests have a truly unforgettable experience whilst at the retreat; this will be a varied role where you will support the Guest Relations Manager in all aspects of the business operation. You will be the first point of contact for all guests on site and will set the tone for a truly unique experience, so a natural flare and passion for hospitality is a must.
Responsibilities will include working with the Guest Relations Manager and the wider hospitality team to deliver an unrivalled experience, including but not limited to:
1. Checking guests in and out, becoming an expert using the CRM system
2. Leading and assisting with guest tours and experiences delivered on site
3. Consult with guests, ensuring they have an exceptional experience acting as a primary point of contact
4. Liaise and work with the wider hospitality and operations team to ensure the operational success of the business
5. Always promote...