At Booker, our IS team plays a vital role in making sure our systems are effective, secure, and efficient, helping us deliver great experiences for our customers, strengthen our communities, and care for our planet.
As an IS Analyst for Retail, you will be part of a supportive team that works together to make technology work for everyone. Your contributions will help ensure our systems run smoothly and securely, enabling colleagues and customers to thrive.
• Support colleagues and retail partners with EPOS systems and their connection to the Booker Retail Gateway
• Provide assistance for the Scoot rapid delivery platform, helping to keep services reliable and accessible
• Contribute to projects that bring our IS Retail Strategy to life
• Play an important role in keeping the Retail Gateway and Scoot platform safe and secure
• Experience in technical project management or coordinating projects with a technology focus
• Background in IT service desk or technical support, with a customer-first approach
• Ability to deliver results consistently and work towards shared goals
• Experience in customer service and building positive relationships
• Knowledge of EPOS systems (helpful but not essential)
• Awareness of wholesale industry business processes (helpful but not essential)
• Awareness of convenience retail business processes (helpful but not essential)
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is aDisability Confident Committedemployer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contactrecruitment@bookergroup.com
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
For more information about us please visit www.bookergroupjobs.co.uk
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