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Deputy Director of Performance and Operations, CSS
The closing date is 28 October 2025
We have an exciting opportunity for a talented, motivated and compassionate leader to join the Clinical and Scientific Service (CSS) Care Group within Manchester University NHS Foundation Trust (MFT). This is a great opportunity to join a supportive and inclusive team that provides a diverse range of clinical services, including Anaesthetics, Critical Care, Imaging, Laboratory Medicine, Pharmacy and Allied Health Professionals, across each of MFT's ten hospitals.
Reporting to the CSS Director of Performance and Operations this role forms a key part of the senior management team and works closely with clinical, operational and corporate colleagues across the Trust, and beyond. As Deputy Director of Performance and Operations you will bring expertise of leading with purpose, a successful track record of managing performance and improvement and the ability to build strong and collaborative relationships with a range of stakeholders.
If you have the right skills, experience, values and attitude to meet the needs of this role, we would love to hear from you. Thank you for your interest in this position.
Main duties of the job
Working with the Director of Performance and Operations, the Deputy Director is responsible for the direct delivery of all patient services across the CSS Clinical Group. This involves:
* leading all aspects of performance management and service delivery.
* working to ensure the delivery of ambitious targets.
* developing and embedding a culture of continuous improvement and innovation.
* working with colleagues to ensure that quality, performance, value. for patients and budgetary targets are monitored and delivered.
* leading delivery of a range of strategic plans and objectives.
* making a positive contribution to the provision of health services across the Clinical Group, the Trust and the local health and social economy.
About us
MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.
Were looking forward to hearing from you!
Person Specification
Skills and Abilities
* Proven ability to obtain and consistently achieve results and targets
* Highly developed leadership skills and the ability to motivate/challenge teams
* Proven ability to deal with a wide range of data and take appropriate decisions from it
* Proven ability to come up with flexible and creative solutions to problems
* Excellent collaborative working skills and the ability to build strong relationships
* Proven ability to leading change through people
* Holding others to account to ensure they deliver targets and deal effectively with performance
* Strong commitment to openness, honesty, inclusiveness and high standards of leadership
* Being able to manage own emotions and be resilient
* Management style that empowers others
* Effective strategic influencing skills
* Experience of playing a major roles in an organisational change programme
* Formal project management training
* Experience of partnership working
* Experience of partnership working
Training and Experience
* Successful track record as a senior manager within an NHS organisation managing clinical services
* Demonstrate sound financial/staff management
* Evidence of effectively managing change
* Experience within an acute hospital setting
Knowledge
* Sound knowledge base of the NHS, the current issues, values and principles of timely local access
Qualifications
* Masters Degree or equivalent experience
* Evidence of continuing CPD
* Degree level education of equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Manchester University NHS Foundation Trust
£109,179 to £125,637 a yearper annum, pro rata
Contract
Permanent
Working pattern
Full-time,Part-time,Job share,Flexible working
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