Responsibilities
* Managing the scanning, archiving and maintenance of wills, deeds and files using the firm’s database systems.
* Supporting daily mail room operations and ensuring the timely handling and distribution of post and deliveries.
* Providing reprographics and general office support to internal teams, including responding to stationery and miscellaneous facilities requests.
* Ordering and maintaining office consumables, stationery and supplies to ensure smooth day‑to‑day operations across the offices.
* Investigating reports of maintenance faults or breakdowns and arranging repairs or contractor support where required, escalating issues when necessary.
* Assisting with office moves, storage management, recycling procedures and maintaining high standards across communal and kitchen areas.
* Supporting the Facilities Supervisor with health & safety administration, including conducting inductions for new starters and maintaining accurate records.
Candidate
* Previous experience within a customer service or office‑based environment, ideally with exposure to facilities, archiving or post room services.
* Strong organisational skills with the ability to prioritise workloads effectively and maintain a high level of accuracy.
* Working knowledge of Microsoft Office applications, including Word and Excel, with a client service‑focused approach to work.
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