Job Title: HR Business Partner
Hours: 37 per week
Location: Hybrid - office/remote/customer sites
Salary: Hoople Band D £31,314 - £33,968 per annum
Contract: Permanent
Closing Date: 6th April 2026
Overview
This is an HR role for people who want to be close to the business, not behind the scenes! As an HR Business Partner, you will work directly with managers across Hoople and its customer base, providing practical, credible and solutions-focused HR support. You will be visible, trusted, and involved in shaping how people issues are handled day to day, while developing your experience across both operational and strategic HR activity. This role sits at the heart of the organisation, supporting managers to deliver outcomes through their people.
The Role
Working closely with the Head of People and the wider HR team, you will support the delivery of organisational objectives through effective people management, sound advice and timely intervention.
Responsibilities
* Building strong, trusted relationships with managers and stakeholders across the organisation
* Providing high-quality HR advice across the full employee lifecycle, including complex and non-complex casework
* Managing employee relations issues such as discipline, grievance, sickness absence and investigations, up to and including hearing and appeals
* Supporting and contributing to change management and organisational development activity
* Advising on employment law, terms and conditions, and the application of HR policies and procedures
* Supporting TUPE activity where required
* Contributing to the development, review and implementation of HR and OD policies and processes
* Designing and delivering HR training and support sessions
* Supporting recruitment and selection activity, including senior or complex appointments
* Undertaking job evaluation and providing advice on grading and role design
* Using workforce data and management information to support decision-making
* Contributing to HR projects, consultations, workshops and wider people initiatives
How the role works in practice
This is a hybrid role, combining office-based working, home working and attendance at internal or customer sites as required. You will need to be flexible and willing to adjust your working pattern to meet business needs, including occasional out-of-hours working.
About You
You are an experienced HR professional who enjoys working closely with managers and getting involved in the detail, while also developing your broader HR capability.
Qualifications
* Experience working within an HR advisory or business partnering environment
* Confidence handling sensitive and complex employee relations matters
* Strong working knowledge of UK employment law and HR best practice
* Experience developing or reviewing HR policies and processes
* The ability to influence, challenge and support managers constructively
* Strong communication skills and a practical, solutions-focused approach
* Experience working collaboratively with trade unions
* The ability to balance competing priorities
* Hold a relevant Level 3 qualification (or equivalent) and be CIPD Level 5 qualified, working towards CIPD Level 5, or able to demonstrate equivalent experience and ongoing professional development.
Benefits
* A varied and influential HR role with exposure to a wide range of people activity
* The opportunity to develop your HRBP capability within a supportive team
* Access to learning, development and professional support
* Flexible working arrangements that balance business need and home working
* A competitive benefits package including 26 days annual leave rising to 31 after 5 years’ service, plus bank holidays (including the option to buy or sell holidays), Aviva pension scheme, cycle to work scheme and access to a rewards platform offering various discounts with retailers and restaurants
Equal Opportunity
We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered. The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:
* Those who indicate that they have a disability. This is part of our commitment to the 'Disability Confident' scheme.
* Those who indicate in their supporting statement that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant.
* Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care.
Applicants must apply online for this vacancy.
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