About the Role
We are looking for a food- and people-passionate Butcher to join our friendly Eagles team. This is an exciting opportunity for someone who takes pride in high-quality produce, delivers outstanding customer service, and thrives in a fast-paced, team-focused environment.
As a Butcher, you will play a key role in ensuring the highest standards of food safety, quality, and presentation, while building strong relationships with our customers and supporting the smooth running of the butchery department.
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What You Will Be Doing
In this role, you will be responsible for delivering excellent customer service while maintaining exceptional food safety and quality standards. Your key responsibilities will include:
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Providing friendly, knowledgeable, and confident customer service
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Responding to customer inquiries and offering expert advice on meat cuts, cooking methods, and safe storage practices
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Completing start- and end-of-day checks, including accurate temperature recordings
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Following all legally required training and procedures, including Food Safety, Allergens, and Health & Safety
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Cutting, boning, weighing, packaging, and pricing meats (full training provided)
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Processing customer orders and assisting customers in locating products
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Recognising customer needs and recommending suitable products to drive sales
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Packaging and storing meat correctly to ensure freshness and safety
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Maintaining a clean, organised, and hygienic workspace in line with sanitation and food safety regulations
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Receiving, unpacking, and arranging deliveries while ensuring correct stock rotation
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Operating the butchery serve-over counter, scales, and restocking displays
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Handling customer complaints professionally and resolving issues effectively
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Supporting weekly ordering when the Butchery Manager is away
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Playing an integral role within the team, bringing energy, enthusiasm, and a positive attitude to the workplace
Please note: This is a non-exhaustive list of duties, and you may be required to carry out additional tasks to meet the needs of the department and the business.
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Key Attributes
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Hardworking and motivated, with a genuine passion for high-quality meats
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Strong organisational skills with the ability to prioritise tasks efficiently
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Flexible and adaptable with working hours and days as required
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Willing to learn new skills and committed to personal development
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Confident communicator who can engage positively with customers and colleagues
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A strong team player who contributes to a supportive and energetic work environment
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Benefits
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20% Staff Discount
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Uniform Provided
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24/7 External Mental Health Support through an Employee Assistance Programme
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Prime central village location with free parking
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Excellent public transport links, including bus routes and public bike racks