Job Title
Quality Assurance Manager
Location
Head Office, Banbridge
Hours
Monday-Thursday 8am-5pm and Friday 8am-3pm
Salary
Competitive depending on experience
Reporting To
Quality Control Manager
Application Deadline
23 June 2026
Department
Quality
Team Overview
The Quality department is committed to maintaining the highest standards across all aspects of our products and services. Through rigorous inspection, testing, and continuous improvement processes, the team ensures compliance with industry regulations, client specifications, and internal quality benchmarks. Their focus on excellence supports reliable, safe, and high-performing solutions, reinforcing Alternative Heat’s reputation for delivering outstanding mechanical and electrical systems.
Role Overview
We are seeking a highly skilled and detail-oriented Quality Assurance Manager to join our team. This client-facing role will be responsible for ensuring the delivery of high-quality products and services, consistently meeting or exceeding client expectations. The Quality Assurance Manager will lead efforts to establish, maintain, and continuously improve quality standards.
Key Responsibilities
* Act as the primary quality contact for clients and manage project requirements, quality plans, inspections, audits, documentation, and issue resolution activities.
* Develop, implement, and continuously improve quality assurance processes to ensure compliance with company, client, and regulatory requirements.
* Monitor and report quality performance metrics.
* Manage root cause investigations and corrective actions.
* Support audits and maintain compliance with relevant standards and quality management systems.
* Foster a culture of quality through training, coaching, and cross-functional collaboration.
Qualifications
Strong client relationship management, excellent communication and leadership skills, ability to manage multiple priorities, and a proven track record of driving quality improvements and delivering results in a fast-paced environment.
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