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We are seeking a Geotechnical Engineer and Product Specialist to play a pivotal role in our product development lifecycle, ensuring our offerings meet and exceed customer expectations. This position will collaborate closely with Sales, Marketing, and R&D teams to define product features, specifications, and requirements, aligning them with customer preferences and market trends.
Key Responsibilities
* Create, revise, and maintain comprehensive technical documentation, manuals, support materials, datasheets, and blog posts
* Collaborate with sales on developing complex proposals and promoting products
* Represent the company at national and international exhibitions, conferences, and trade shows
* Serve as technical lead on customer inquiries and issue resolution
* Provide expert advice to customers regarding product processing and properties
* Travel to customer sites within the UK and internationally for installation and training
* Define product features and specifications aligned with customer preferences
* Conduct thorough testing of software and firmware to ensure seamless hardware integration
* Collaborate with development teams on test plans and procedures
* Identify technical opportunities for mutual growth
Requirements
* Bachelor's degree (BSc) in Material Science, Civil Engineering, Geotechnical Engineering, or related field (Master's degree preferred)
* Minimum three years of proven experience in technical service or product management, ideally within technology or engineering sectors
* Basic understanding of Windows operating systems and software installation/troubleshooting
* Outstanding written and verbal communication skills
* Exceptional problem-solving abilities and attention to detail
* Demonstrated capability to work collaboratively with cross-functional teams
* Strong organizational skills with ability to prioritize and manage multiple tasks
* Willingness to continuously learn and adapt to new technologies
* 21 days of annual leave plus public holidays
* Medical and dental coverage
* Life insurance benefits (after 3 months of service)
* Company pension contribution of 3%
If you're passionate about engineering solutions and enjoy working in a dynamic, innovative environment, we'd love to hear from you!
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