Efficiency Analyst
Ready to turn insight into impact?
Are you passionate about transforming data into decisions that drive real business performance? We’re looking for a commercially-minded analyst to be the heartbeat of operational finance — helping us unlock margin, optimise labour, and drive smarter ways of working across our restaurant estate.
This is a high-impact role at the centre of our Productivity & Change team, where you’ll be the go-to person for operational and financial insight. From daily dashboards to strategic reporting packs, you’ll deliver analysis that fuels action — across labour, wastage, energy, and every variable cost that shapes our bottom line.
With direct access to senior leadership, operations, and finance, you’ll help shape the future of how we work — turning numbers into narratives and insight into innovation.
What you’ll be doing
• Own and deliver analysis across labour, wastage, energy, and expenses to drive cost control and margin improvement
• Lead deep-dive analysis on labour spend and productivity, identifying efficiency opportunities and savings
• Deliver P&L insight and variance analysis to highlight risks, opportunities, and cost drivers
• Collaborate across Finance, Ops, and IT to build reporting frameworks and insight decks that inform strategy
• Support budgeting and forecasting processes, ensuring alignment with operational models and initiatives
• Lead reporting for optimisation initiatives, tracking benefits and supporting business cases
• Represent Ops Insight in key steering groups including Scorecard, Bonus, and Business Information
• Own customer and people insight analysis, linking behaviour to operational performance
• Act as a key liaison between Finance, Operations, and senior leadership on cost priorities
What you’ll need
• Proven experience in financial and operational analysis
• Strong financial acumen with hands-on experience in P&L, budgeting, and forecasting
• High attention to detail and analytical accuracy
• Collaborative mindset with a proactive, can-do attitude
• Adaptability in a fast-paced, ever-evolving environment
Desirable:
• Hospitality or retail sector experience
• Background in operational or commercial finance
Who We Are:
Where those who love pizza can be their true self. We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand Our people are at the heart of our success and everything we do, we believe you should always be able to express yourself.
Our values and culture are made up of three key parts: use your head, show your heart and create a home. For us, this shows up as:
Head - were customer centric, commercially driven and obsessed by performance in all we do
Heart - we show our heart, are honest and vulnerable with our teams and lead everything through our people
Home - we create a home, where everyone has a place at our marble table and you can truly express yourself everyday
Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else.
What’s in it for you?
• Company Bonus Scheme – Enhance your earnings through our performance-driven bonus program.
• Car Allowance – Receive a car allowance to support your transportation needs.
• Private Healthcare & Dental Care – Access BUPA’s comprehensive private healthcare and dental coverage to ensure your wellbeing.
• Pension Contributions – Secure your future with a 6% company pension contribution
• Dining Discounts – Enjoy 50% off at PizzaExpress restaurants, along with monthly socials featuring pizza, Peroni, and prosecco
• High Street & Lifestyle Discounts – Take advantage of exclusive discounts across a wide range of retailers and lifestyle services
• Employee Support – Benefit from the guidance of Mental Health First Aiders and 24/7 access to an Employee Assistance Programme offering expert advice on health, finance, and personal wellbeing.