Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI’s powerful brand portfolio includes MILWAUKEE®, RYOBI®, AEG® - recognized worldwide for their deep heritage and innovative product platforms of superior quality. The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$14.6 billion and around 49,000 employees in 2024. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth. Join Ryobi UK as a Key Account Support! Are you ready to take your career to the next level? This is your opportunity to work in a dynamic and challenging National Account environment with a first-class product and sales team. At a time of significant company growth, you’ll have countless opportunities to excel; both personally and with your assigned national accounts. Why Join Us? – Our Benefits At TTi, we know our people are the key to our success. That’s why we offer a comprehensive benefits package, including: Free on-site parking at the office Non-contractual work-from-home option (after successful completion of first 3 months) 25 days holiday bank holidays Private Medical & Dental Insurance Group Life Assurance Benefits Annual Gym Allowance Discounted Milwaukee, Ryobi & VAX products Access to our TTi Benefits Hub with discounts at major retailers Support towards Eye Sight Tests for DSE use On-site restaurant and coffee shop Employee Assistance Programm e – confidential 24/7 helpline for wellbeing support Key Responsibilities Manage weekly customer orders and review stock status. Negotiate directly with customers to resolve account-related issues, including fines for stock availability. Maintain and update master account data information. Prepare and deliver monthly and quarterly management reports, including standardized sales performance analysis. Collaborate with cross-functional teams (supply chain, warehouse, and customer service) to ensure compliance with account-specific requirements and regulations. Communicate relevant updates to all departments to meet account expectations effectively. Support the day-to-day management of assigned accounts. Assist with project management. Carry out any ad-hoc tasks as required by your Line Manager. Skills & Experience Highly self-motivated with the ability to work independently, including occasional travel to customer head offices (when required). Minimum of 1 year’s experience in a sales environment. Strong proficiency in Excel and general computer literacy. SAP experience desirable. Excellent written and verbal communication skills. Organised with a methodical approach. Able to solve problems in a timely manner and work to deadlines. Able to multi-task effectively, working concurrently on several projects. Detail-oriented and enjoy analysing issues and finding the right approach. Able to direct, interact, and negotiate with colleagues from multiple departments. LI-LR1 LI-LD1 TTI-EMEA Ryobi-EMEA At TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact — we’d love to hear from you. Apply now and be part of something exciting! Visit https://www.ttigroup.com to find out more about us