Overview
Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?
Responsibilities
* As Store Manager, focus on creating an unforgettable customer experience and helping your team reach their full potential.
* Work closely with your Area Manager to implement local business strategy and continuously reach performance targets; lead with effective leadership and coach your team to deliver an excellent customer experience.
* Define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations, and drive employee wellbeing and engagement with regular 1-to-1s and genuine team connections.
Requirements
* Prior relevant Store Manager experience or equivalent within retail or hospitality.
* People management skills (communication, motivation, coaching, connection, and inspiration).
* Experience in sharing knowledge to drive behavioural change and develop others.
* Decision making and problem-solving skills.
Benefits
* Training and development opportunities
* Competitive bonus scheme
* Rituals employee discount
* Quarterly product allowance
* Numerous wellbeing initiatives and EAP
* Company & Team Events
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