Overview
About Furniture Village
At Furniture Village, we are the UK’s largest furniture specialist, known for exceptional products and outstanding customer service. We create inspiring living spaces and deliver a seamless shopping experience.
Location: Thurrock
Salary: £25,500 OTE £45,000-£50,000
Type: Full-time, Permanent
What You Will Get As a Retail Sales Advisor
* £25,500 basic with realistic OTE of £45,000 to £50,000
* Staff discount across our product range
* Clear opportunities for progression and development
* Pension scheme and holiday entitlement
The Role
We are looking for a motivated Retail Sales Advisor to join our Chester store. You will engage with customers, understand their needs and guide them to the right choices. This is a customer-facing, target-driven role where you will play a key part in delivering a great in-store experience.
What you will be doing as a Retail Sales Advisor
* Deliver excellent customer service by listening and responding to customer needs
* Guide customers through products, features and aftercare
* Build strong relationships to encourage repeat business
* Achieve and exceed personal and store sales targets
* Maintain high standards across the showroom
* Process sales accurately using in-store systems
* Support with stock, deliveries, and general store operations
What We Are Looking For
* Previous retail sales experience, ideally in furniture or homeware
* Confident communicator with a friendly, approachable style
* Passion for customer service and creating a great experience
* Organised with good attention to detail
* Comfortable working in a fast-paced, target-driven environment
* Flexible to work weekends and bank holidays
* Basic IT skills
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