Duty Manager – Extra Care
Location: Lytham St Anne's, Lancashire, United Kingdom
Salary: £12.71 per Hour
Employment Type: Part-time, Permanent
Working Hours: Saturday & Sundays, 4:00pm - 9:00pm
About ICare GB Ltd
At ICare GB Ltd, we are dedicated to delivering outstanding care and support services within the Health, Nursing & Social Care sectors. Our commitment to excellence and compassionate care ensures that our service users live fulfilling and dignified lives. We are currently seeking a motivated and experienced Duty Manager to join our Extra Care team in Lytham St Anne's.
Role Overview
As a Duty Manager – Extra Care, you will play a crucial role in ensuring the smooth and effective running of our care services. You will lead and support your team to deliver high‑quality care that meets regulatory standards and promotes the well‑being and independence of our residents. This is a rewarding part‑time, permanent position ideal for someone passionate about making a real difference in people’s lives.
Key Responsibilities
* Lead and manage the day‑to‑day operations of the Extra Care service, ensuring compliance with organisational policies and regulatory requirements.
* Support and supervise care staff, providing guidance, coaching, and encouragement to maintain high standards of care and professionalism.
* Ensure the health, safety, and welfare of all residents and staff by maintaining a safe and supportive environment.
* Coordinate care plans and liaise with healthcare professionals, residents, and families to ensure personalised and effective care delivery.
* Manage staffing rotas, monitor attendance, and address any performance or conduct issues promptly and fairly.
* Respond to and resolve any incidents or emergencies efficiently and compassionately.
* Maintain accurate records and reports, including incident logs, care documentation, and regulatory compliance paperwork.
* Promote a positive and inclusive culture that empowers residents and staff alike.
Qualifications And Experience
* Previous experience in a supervisory or managerial role within Health, Nursing or Social Care, ideally in an Extra Care or similar setting.
* Relevant qualifications such as Level 5 Diploma in Leadership for Health and Social Care or equivalent are preferred.
* Strong knowledge of health and safety regulations, safeguarding procedures, and care quality standards (CQC).
* Excellent communication, organisational, and problem‑solving skills.
* Ability to lead by example, motivate a team, and work collaboratively across multidisciplinary teams.
* Compassionate, patient‑centred approach with a genuine commitment to improving the quality of life for service users.
* Flexibility to work part‑time hours that may include some evenings and weekends.
Benefits
* Competitive hourly rate of £12.71
* Part‑time permanent contract offering work‑life balance
* Comprehensive induction and ongoing training opportunities
* Supportive management and team environment
* Access to employee assistance programmes and wellbeing initiatives
* Opportunity to make a meaningful impact within the community
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