Role Summary
We are seeking an organised, motivated Orthoptic Coordinator to support the smooth running of the Orthoptic and Glaucoma Monitoring service.
You will provide clinical and administrative support across the department, coordinate clinics, help manage patient flow, and act as a key point of contact for patients, families and clinical teams.
About the Role
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
We would like to recruit a professional and reliable individual to provide efficient and effective administrative support as a co-ordinator of the orthoptic service.
The post holder will also provide administrative support to the paediatric vision screening service and glaucoma monitoring service. Both services are provided by the Orthoptic Department based at North Devon District Hospital.
You will have knowledge and experience in managing wait lists effectively and coordinating rotas to ensure sufficient staffing is available in all settings / locations.
You will possess excellent organisational skills that will demonstrate your ability to coordinate different staff groups and approach sensitive situations with tact and diplomacy.
You will provide excellent customer care service. This position is instrumental in creating a “good first impression” of the Trust / Department to patients and visitors.
You will demonstrate excellent communication skills, the ability to remain calm under pressure and have experience of dealing with the general public. A flexible approach to work and experience of working in a busy environment and with minimal supervision are also essential.
This role would suit someone who is proactive and looking for a challenge.
Experience of working within the Ophthalmology or Orthoptic Department would be advantageous.
Standard IT skills and working knowledge of electronic systems used in healthcare settings are a requirement. The role will involve direct contact with patients.
You will be required to cover for colleagues during periods of annual/sick leave.
The working hours are currently a total of hours per week. The post holder will be based at North Devon District Hospital.
Working Pattern: 4 x hour days
Interview>For further information please contact: Susan Thorne, Head Orthoptiston, This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.
Pay: The salary advertised for this position reflects the Agenda for Change 6-7 rates, inclusive of a pay award implemented from April 6. If you join before this date,, remuneration will be based on the 5-6 pay bandings (Pay scales for 5/ | NHS Employers)
This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over, staff, making us the largest employer in Devon. Our core services, which we provide to more than, people, cover more than 2, square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do, click here to find out more
It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.
Benefits
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with days paid annual leave (plus bank holidays), rising to days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
1. National discount services such as the Blue Light Card and Health Service Discounts.
2. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
3. Car lease schemes.
4. The NHS Pension scheme (one of the most generous and comprehensive in the UK).
5. Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.