Our Culture
At Places for People, we hire People, not numbers! We value enthusiasm, motivation, community spirit, respect and a love of work. We do not discriminate based on any protected attribute and are dedicated to creating inclusive communities.
Role Overview
We are recruiting two Regional Operations Directors to lead large, complex, multi‑site operations across either the North & Central or South regions. These senior leadership roles are responsible for delivering strong commercial and operational performance across a significant portfolio of leisure contracts.
Responsibilities
* Deliver operating strategy for leisure contracts and drive performance against KPIs, profit targets, and long‑term business plans.
* Lead large‑scale cultural and operational change to establish a consistent and high‑performing operating model across geographically dispersed teams.
* Drive commercial growth by using data and insight to increase footfall, membership and revenue while ensuring strong operational standards, brand consistency and compliance.
* Own customer and client experience, build senior relationships, manage risk and support contract renewals.
* Develop and lead Area Managers, create a high‑performance culture, manage financial performance, champion digital and transformation initiatives, and drive continuous improvement.
Qualifications
* Experience at Regional / Director level within a large‑scale, multi‑site, customer‑facing business (e.g., leisure, hospitality, retail or healthcare).
* Proven accountability for commercial performance, including revenue growth, profit delivery, cost control and KPI achievement, with ownership of a significant P&L.
* Strong leadership capability with experience developing senior managers and driving high performance across geographically dispersed teams.
* Demonstrable ability to use data, insight and digital tools to inform decisions and present clearly to senior stakeholders.
* Strong track record of managing client relationships, compliance and operational risk while delivering consistent customer experience and brand standards.
Benefits
* Matched pension contribution up to 7%
* Excellent holiday package – 33 days annual leave with option to buy or sell leave
* Car allowance
* Cashback plan for healthcare costs – up to £500 saving per year
* Bonus scheme for all colleagues at 15%
* Training and development opportunities
* Extra perks including discounts at shops, cinemas and more
Equal Opportunity
Places for People is an equal opportunity employer. We invite applicants from all backgrounds, including disabled, neurodiverse, and ex‑Armed Forces personnel, to apply. We are committed to creating an accessible recruitment process and will provide reasonable adjustments where needed.
Application
Click apply to be redirected to our careers site where you can read the full job description and submit your application.
#J-18808-Ljbffr