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Who are we?
At Bright, we create cutting-edge software for accounting, payroll, tax, and practice management, supported by a team of talented individuals who are passionate about making a difference. Together, we lead the industry with innovative solutions and unparalleled customer support.
Department: Revenue Operations
Employment Type: Full Time
Location: Warwick
The Opportunity
We are seeking a driven and detail-orientated Senior Revenue Operations Administrator to join our team and contribute to the foundational restructuring of our operational processes. This role offers a unique opportunity to work at the centre of Bright’s data and process optimisation, providing hands‑on experience by cleansing and identifying areas of improvement across Bright’s entire customer and prospect database.
Key Responsibilities
* Audit contact properties for relevance, usage, and data quality. Identify and categorise redundant, outdated, or unused fields while maintaining a focus on alignment with business needs.
* Examine deal properties for consolidation opportunities. Work collaboratively to streamline properties and ensure they meet current business requirements.
* Clean URLs and industry vertical data across 430K+ contacts and 270K+ companies. This task supports AI integration for accurate data enrichment.
* Review and restructure workflows that currently utilise multi‑owner properties. Transition these workflows to rely on a single contact owner field, ensuring consistency and functionality.
* This will involve auditing logic, remapping owner fields, testing dependencies and validating functionality.
* Update saved views to reference the standardised contact owner field.
* Review dashboards to eliminate redundancy and optimise reporting for actionable insights.
* Validate logic for flagged workflows against current business processes.
* Retire outdated workflows and consolidate redundant automations to improve efficiency.
* Evaluate forms with no submissions in the past six months. Propose whether to retire, update, or repurpose these forms to better serve business objectives.
Required Skills & Qualifications
* Proficiency in Excel and familiarity with CRM platforms (experience with HubSpot is a must).
* Eagerness to learn and adapt in a fast‑paced environment.
* Excellent communication skills for documentation and collaboration.
* Detail‑oriented with strong organisational and problem‑solving skills.
* Ability to manage multiple projects simultaneously.
Benefits
* Performance Based Bonus
* Company pension
* Life Insurance
* Health Insurance
* Referral Programme
* Free onsite food
* Cycle to work scheme
* On-site parking
* Work from home
* Company events
You Will Also Get
* Hands‑on experience in Revenue Operations, particularly how to clean and maintain CRMs.
* Mentorship and guidance to learn data cleansing techniques through Excel and other AI tools.
* Opportunities to directly improve Bright’s operational efficiency, data cleanliness and business processes.
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