Job Description
Location: Middlesbrough Grange, Fosdyke Green
Exciting New Opportunity at Riverside Meadow
Riverside Meadow is opening a brand new 14-bed Dementia Nursing community, designed to deliver outstanding, person-centred care. You'll work in a beautifully refurbished, research-informed environment and receive specialist training in dementia care, Positive Behavioural Support and ProScrip.
This is a unique opportunity to help shape a new community from the start — creating a calm, engaging and meaningful home for residents.
About The Role
Key Responsibilities
Team Leadership & Coaching
Lead and support the Care Partner team, promoting compassionate, personalized care.
Conduct daily team huddles to clarify priorities and expectations.
Foster teamwork and accountability, and reinforce company values.
Hands-On Care Delivery
Provide personal care, emotional support, and assistance with daily living to residents.
Ensure care aligns with care plans, risk assessments, and legal requirements (e.g., MCA, DoLS).
Coaching & Professional Growth
Offer on-the-job coaching and feedback to the team.
Identify training needs and support colleague development.
Guide new team members through their induction.
Problem-Solving & Accountability
Champion a proactive approach to addressing and fixing issues.
Ensure prompt escalation of unresolved issues.
Medication Management
Safely administer medication and manage inventory.
Escalate discrepancies or errors immediately.
Family Liaison
Build strong relationships with residents' families and ensure open communication.
Integrate family input into care planning.
Documentation & Quality
Keep care plans and records up to date, ensuring high standards of documentation.
Provide feedback on team's documentation quality.
Shift Leadership & Handover
Manage staff allocations and breaks before each shift.
Lead handovers with clear communication on priorities and risks.
HR Responsibilities
Conduct performance meetings and identify colleagues needing support.
Engage in "Our Suite" conversations as needed.
Quality Assurance
Conduct checks on care standards and environment.
Provide real-time coaching and support.
Safeguarding & Risk Awareness
Monitor for safeguarding or wellbeing concerns and escalate when needed.
Ensure team understands and follows safeguarding protocols.
Collaboration with Key Internal Roles
Work closely with other departments (e.g., Therapy, Clinical Excellence) for coordinated care.
Daily Routine & Wellbeing
Promote a personalized and non-institutional daily routine for residents.
Reinforce therapy-led routines.
Risk & Dependency Awareness
Identify changes in resident needs or risks and act quickly.
Workforce Support & Psychological Safety
Support team wellbeing and emotional resilience.
Address staff concerns and escalate distress when needed.
Inspection & Audit Readiness
Ensure the team is prepared for inspections through consistent, high-quality practice.
Rota & On-Call
Assist with rota management and on-call duties.
Agency Staff Oversight
Ensure agency staff complete inductions and are familiar with residents' needs.
Additional Duties
Take on other tasks as directed by senior leadership and support improvement initiatives.
Key Relationships
Culture & Engagement Manager
Care Partner Team
Clinical Excellence Leads
Therapy Partner
Home Operations Manager
Residents & Families
Quality & Safeguarding Teams
Wellbeing Teams
Agency staff
Skills & Attributes
Warm, supportive leader with coaching abilities.
Skilled in hands-on care delivery and safety.
Strong communicator with high emotional intelligence.
Proficient with digital tools (e.g., Nourish, Sona).
Highly organized and calm under pressure.
Proactive and detail-focused, with a strong commitment to company values.
Skills Needed
About The Company
Constantia Healthcare Group is a small yet robust organisation caring for people with age-related needs and complex care and support requirements. We ensure that the person we care for is at the centre of everything we do and, we ensure our colleagues are well supported, appreciated and invested in. At Constantia we want our organisation to work for the people we care for and our colleagues. We are an organisation that strives for excellence and accepts nothing less. We are continuously looking to invest in our services and in our teams.
Company Culture
Constantia Care's culture is built on a foundation of compassion, dignity, and professional excellence. They believe in a person-centered approach, prioritizing each client's independence and well-being. This is achieved by fostering an environment of trust and open communication with clients, their families, and staff. The company invests heavily in its caregivers, providing ongoing training and 24/7 support. This commitment to making lives better—for both those they care for and those who provide the care—shapes every interaction and ensures a high standard of service.
Required Criteria
Warm, supportive leader with coaching abilities.
Skilled in hands-on care delivery and safety.
Strong communicator with high emotional intelligence.
Highly organized and calm under pressure.
Proactive and detail-focused, with a strong commitment to company values.
Desired Criteria
Closing DateThursday 30th April, 2026
Contract Typefulltime
Salary£13.50 Hourly