Join to apply for the Senior Claims Team Leader role at Adjusting Appointments Limited
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Join to apply for the Senior Claims Team Leader role at Adjusting Appointments Limited
An experienced Claims Handler/Insurance professional with a Supervisory/Management/Team Leader background is required to join a leading Global Loss Adjusters providing Loss Adjusting, Claims and Risk Management Services.
* There will be a focus on Speciality Markets and Complex Commercial where you will oversee a team of Desk Based Claims Technicians.
* You will provide Management support ensuring the success of the team.
* This is a full-time, permanent role Monday to Friday 9am-5pm, office based
Key Responsibilities
* Provide management support to a team of Claims Technicians
* Lead and manage the team to ensure they are providing an exceptional customer service within SLA's
* Oversee and monitor the lifecycle of the teams claims handling
* Manage the team workload as well as holidays/absences
* Carry out 1:1 meetings and complete appraisals
* Identify training needs and implement necessary training as required
* Handle complaint calls received by the team
* Motivate the team ensuring targets and personal goals are achieved
About You
* Proven experience as a Team Leader/Manager or Supervisor
* Strong Management skills
* Insurance Claims background/experience (Property, preferably Commercial)
* Excellent communication skills, being able to communicate clearly in a structured manner to individuals and a team
* Decision making skills
* Enjoy working in a fast-pace, pressured environment
* Good working knowledge of Word and Excel
* Industry qualifications or working towards
Salary & Benefits
In addition to a competitive annual basic salary, you will also receive an excellent benefits package including:
* private healthcare scheme
* pension
* life assurance
* health insurance
* 25 days holiday plus bank holidays
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance and Sales
* Industries
Insurance
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Witham, England, United Kingdom 2 weeks ago
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