Job Description
The successful candidate will be responsible for providing a service for all Goods-in deliveries and mail handling, as well as being accountable for receiving goods, booking in, correct distribution, and delivering the goods received across our client's International Research Centre.
Key Accountabilities:
* The unloading and delivery of heavy goods/pallets on site using the forklift.
* Moving goods around with the use of pallet trucks or trollies, depending on the size of items.
* Loading and unloading freight vehicles, trucks, and vans in line with H&S procedures.
* Physically moving stock, including unpacking and loading onto shelves within the store area.
* Receiving, entering, and transferring items into relevant delivery cages for delivery across site via company vehicle or forklift.
* Handling direct customer email and telephone enquiries professionally.
* Recording incoming goods in deliveries, couriers/freight/parcels/recorded and registered mail, retaining accurate records.
* Ensuring all packages and mail are collected, sorted, and distributed correctly across the site's various buildings.
* Processing all courier requirements, maintaining accurate records as required.
* Investigating lost packages and processing unidentified mail.
* Ordering items such as gloves, recyclable cups, and plastic bags, keeping to agreed stock levels.
* Maintaining printer cartridges across the site and replenishing as necessary.
* Maintaining stationery stock levels and replenishing supplies, such as paper.
* Fulfilling Syngenta gas cylinder orders, including installation/swapping of gas cylinders and updating cylinder hoses across the site. Training provided by BOC, responsible for reordering gases.
* Maintaining and replenishing stock levels of Syngenta solvent stores.
* Fulfilling consumables and PPE orders from Syngenta via email and online systems.
* Maintaining stock levels of all stores consumables, gases, and solvents, and ordering items using Syngenta's online system if required.
* Following all Health & Safety and Environmental requirements as per work instructions or training.
* Reporting hazards, accidents, occupational illnesses, and emergencies.
* Undertaking manual handling training and maintaining awareness of emergency procedures related to goods in, including suspect package procedures.
* Maintaining tidiness of goods, ensuring packing and pallets are removed as needed.
* Assisting during peak times with grounds team activities (e.g., hedge trimming, lawn mowing) — onsite training provided.
* Assisting during peak times with Waste & Moves team activities (e.g., chemical collection, waste collection) — onsite training provided.
Personal Experience/Qualifications/Skills:
* Full clean driving license.
* Good written and verbal communication skills.
* IT skills, including MS Office and database experience.
* Ability to work independently and as part of a team.
* Prioritization skills to meet deadlines.
* Experience handling large parcels, sorting, and mailing processes.
* Customer service orientation.
* Understanding of workplace health and safety and manual handling.
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