A very successful and long established manufacturing company based in Medway Towns is looking to recruit a Sales Administrator on a full-time permanent basis to join their friendly team.
You will have previous administration and customer service experience, be fully IT literate and be well organised. Working Monday-Friday, 38 hours per week, 08.30-17.00, Monday-Thursday, 08.30-15.00 Friday, with free on-site parking.
Sales Administrator - Key Responsibilities
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Accurately process incoming sales orders, ensuring prompt data entry into the system and timely order confirmations to customers.
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Allocate stock and liaise with packing and production departments to ensure customer requirements and delivery deadlines are met.
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Maintain professional and effective communication with customers regarding order status, delivery schedules, lead times, and issue resolution.
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Coordinate logistics by booking and managing third-party courier, pallet, and international shipping services.
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Raise, issue, and track sales invoices, ensuring all billing details are correct and up to date.
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Resolve delivery-related queries by working closely with couriers and customers to investigate and resolve issues quickly and efficiently.
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Maintain accurate and up-to-date customer records across internal systems and databases.
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Provide administrative support to the sales team, ensuring smooth order flow and customer satisfaction.
Benefits
* 25 days holiday plus 8 bank holidays
* Pension to match employee up to 5%
* Free parking