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About The Role
The basic salary for this role is £28,250 plus a quarterly bonus of up to £2,000, meaning you can earn up to £36,250 annually.
Main Responsibilities:
* 40 hours on rota basis, including some evenings and weekends
* Conduct expert surveys of customers' kitchens, ensuring accurate measurements for the design process
* Record all information electronically in line with GDPR
* Maintain an exceptional customer journey by providing outstanding service, top-quality surveys, and great communication to customers
* Support the showroom team to improve planning skills, provide feedback, and reduce errors within the business
* Ensure high-quality plans by auditing in advance of order/delivery, providing feedback to develop designers’ skills
* Adhere to policies and procedures related to Health and Safety, as outlined in the Integrated Management System (IMS) Responsibilities document
What Wren offer:
* Staff discount on purchasing a kitchen after 1 year's continuous employment!
* Free annual eye tests and a contribution to new glasses
* Great personal development and internal promotion prospects - fantastic career progression
* Excellent training scheme
* High-quality IT equipment/software, including our in-house CAD system
* Business vehicle, fuel card, equipment, and uniform provided
* 25 holiday days plus bank holidays
About You
Essential Skills and Knowledge:
* Full UK manual driving licence
* Excellent attention to detail and error-checking skills
* Highly organised, able to manage own time and multi-task
* Excellent written and verbal communication skills
* Process-driven and analytical, working efficiently
* Ability to provide excellent service and expert knowledge to customers
* Problem-solver, willing to think outside the box with a positive attitude
* Strong computer skills, confident in learning new software
Desired Skills and Knowledge:
* Previous experience conducting home measurements/surveys
* Experience using CAD or planner software
* Knowledge of kitchen installation and legislation
* Knowledge of plan checking or error checking
* Previous experience working in the kitchen industry
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