Sales Administrator
Basildon, Essex
£24, + Monthly Bonus
Monday-Friday, 9am-5pm (flexible)
25 days holiday + bank holidays, onsite parking, pension scheme
We are partnering with a reputable supplier based in Basildon who are seeking a proactive and motivated Sales Administrator to join their growing team. In this role, you will play a key part in managing customer enquiries, processing orders accurately, and ensuring the smooth coordination of sales and installation activities. You will be central to delivering exceptional customer service while supporting internal teams and maintaining efficient administrative processes.
Key Responsibilities:
1. Process all sales orders accurately and promptly through the internal system
2. Coordinate equipment arrangements, installations, and supplier appointments
3. Track and manage the progress of sales orders to ensure timely completion
4. Follow up weekly on quotations with both customers and internal teams
5. Maintain and update ERP systems to ensure accurate and up to date customer information
6. Support the projects team with quotations, progress updates, and equipment ordering
7. Communicate effectively with customers, vendors, and colleagues to resolve queries
8. Manage B2B software used for tender quotations
9. Lead on social media activity across all platforms with daily engagement
10. Assist with portal management for the wider team
11. Provide support to the rentals department when needed
12. Escalate complex issues to management or relevant departments
13. Ensure compliance with company procedures, processes, and quality standards
14. Attend site visits as required
15. Represent the company at association events when necessary
About You:
16. Experience using NetSuite is desirable
17. Strong IT proficiency, including MS Office and Excel
18. Previous experience in a sales support or administrative role
19. Excellent written and verbal communication skills
20. Highly organised with the ability to multitask effectively
21. Familiarity with Canva is beneficial
22. Able to work independently, follow established processes, and complete tasks accurately
23. Capable of working under pressure while maintaining a positive, customer focused attitude
24. Strong problem solving ability and a commitment to excellent service
25. A collaborative and positive team player
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.