Overview
Our Account Managers are responsible for the day-to-day management of 400-500 accounts, made up of long-standing clients and new clients sent their way by our expert sales teams. Through seamless coordination with our creatives, they deliver top-quality productions whilst proactively consulting on their clients\' ongoing marketing needs.
Salary: £36,500 basic, £55,000 OTE
Location: Old Trafford, Manchester
Hours: 1pm - 10pm Monday - Thursday, 1pm - 6pm Friday (4.5 days per week)
Responsibilities
* At every touch-point, you\'ll demonstrate your expert-level understanding of your clients\' needs, PHMG\'s product portfolio and the wider industry to offer clients exceptional creative, technical and commercial support
* Work collaboratively across a matrix of teams to deliver productions and audio projects to exemplary standards, exceeding client expectations with the highest level of communication and project management
* Deliver industry-leading customer service to ensure satisfaction continuously improves
* Maintain a constant pipeline of potential new business opportunities and manage timing to hit targets
* Identify commercial opportunities within your client base and foster long-term client relationships through a contact model that works for each client
* Know your numbers and how you can improve key metrics. Monitor data trends and plan ahead to manage the health of your client base
* Seek guidance and support from peers across your network, demonstrating commitment to personal development
What You\'ll Get In Return
* Competitive salary and rewards
* Career development and progression directly linked to your performance
* Free gym membership at PureGym
* All expenses paid company events in sought after venues
* Birthday time off to celebrate
* On-site barber and beautician
* Exciting social scene and lively atmosphere
* Creative, spacious offices with breakout areas and bar
* Fundraising initiatives for our registered charity the PHMG Foundation
* Cycle to work scheme
* Smart pension scheme
About PHMG
At PHMG, our drive to innovate fuels everything we do — our culture, our work, and our mission. This commitment to doing things differently began in 1998 in the UK. We saw the need for a fresh approach to audio branding, one that harmonizes creativity, technology, and results. Today we serve over 37,000 clients across 50+ countries, helping businesses to elevate their brand and customer experience by embracing the power of sound.
Our prestigious client list includes global giants like Coca-Cola, Samsung, Adidas, and Audi. We also support SMEs across virtually every sector, providing world-class audio branding solutions.
For those with the talent, drive, and ambition, PHMG offers a vibrant workplace with over 800 colleagues across six global offices. Here, you\'ll collaborate with some of the brightest minds in the industry, all united by a passion for innovation and excellence.
Joining PHMG means becoming part of a company that values creativity, embraces diversity, and fosters professional growth. Sound good?
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