At WM Armstrong, we pride ourselves on our safe working environment, our excellent culture of teamwork and our strong family values.
We are currently looking for a Customer Care Coordinator to join our Customer Experience team in Longtown.
We are looking for a well organised individual to be responsible for carrying out critical daily administrative and pricing-related tasks to ensure accurate billing, service alignment, and depot coordination. This role plays a key part in maintaining financial and operational accuracy across the Customer Care function.
The hours for this role will be 40 hours per week, Monday to Friday working agreed hours between 08:30 18:00.
Benefits Included
* An attractive salary of £26,270.40 per annum
* Life insurance
* Medicash scheme
* Sickness scheme
* Company Pension
Responsibilities
1. Price Agreements and Amendments
2. Discrepancy Management
3. Depot Job Reviews
4. Steads Processing
5. Mailbox Management Within SLA
6. ...