Overview
Are you an inspiring leader with a proven track record in managing bar teams? Do you have excellent knowledge of cocktails, wines and spirits? Oatlands Park Hotel is located on the historic site of a Royal Tudor Palace built by King Henry VIII. We are hiring for an experienced and dynamic Bar Manager.
You will thrive in a fast-paced environment, and you should have a good knowledge about wines, spirits and cocktails.
About the Hotel
Oatlands Park Hotel is currently on a drive to set the standards of excellence in the luxury sector of the hotel and hospitality industry, one of Surrey's most dynamic and successful industries. Located in a stunning setting in Weybridge, the hotel employs some of the most skilled, professional and dedicated people that the industry has to offer.
We understand that every guest is unique and our team strives to create individual moments of service excellence for our business and leisure travellers. Each member of the team is an ambassador of our Company values: Teamwork, Integrity, Mutual Respect, Honesty, Passion for Service, and Continual Improvement.
Responsibilities
* You will report to the Food & Beverage Manager. You will be responsible for effective management of the bar and maintain high service standards while maximising sales by leading and motivating the bar team.
* You will provide customers with prompt, professional and efficient service.
* You will ensure immaculate personal presentation of all service staff, adhering to company dress code.
* Ensure customer billing is correct and cash handling procedures are adhered to.
* You will maintain full and comprehensive knowledge of the menu and specials; you should be able to advise customers and service staff on all food and beverage offered.
* You are responsible for all hotel bars.
* You will assist other departments as required.
* You will achieve targets and objectives met.
* You will ensure the bar is set up for service, monitoring and supporting waiting staff.
* You will ensure the bar runs smoothly, maintaining high standards of service.
* You will deal efficiently with customer complaints and operational issues.
* Monitor staff sickness, absence and time-keeping in accordance with company rules and procedures.
* Discipline employees in line with the company discipline procedure in partnership with HR.
* Induction of new employees.
* You will maintain high morale by recognising and rewarding outstanding performance and service standards.
* You will plan and manage staff rotas, overtime and holiday.
Education and Qualifications
* A Hospitality qualification or be working towards one (Desirable, but not necessarily required).
* You should have a GCSE Grade C (or above) in English or Maths.
Required Skills and Experience
* You should be able to multi-task.
* You should be a motivational leader.
* You should have good IT skills - Opera and MS Office.
* You should be able to work collaboratively with others and have good verbal communication skills.
* You must be able to work effectively under pressure.
* You should have a "can do" attitude, and be open to suggestions and constructive feedback.
* Ability to think fast and deliver solutions on a daily basis.
* Live within a commutable distance of the hotel.
* Attention to detail.
* Enthusiastic and energetic.
* Team working skills.
* Positive and professional attitude.
* High standard of written and spoken English.
Right to Work
* You must have legal authorization to work in the United Kingdom.
* The Hotel does not sponsor work visas.
Benefits
* Competitive Salary
* 28 days annual leave
* Pension scheme
* Free meals on duty
* Free parking
* Provision of uniform
* Recommend a friend Scheme
* Friends and family rates
The application deadline is indicative only. We reserve the right to close applications sooner if we receive enough interest or should a suitable candidate fill the vacancy.
When submitting your application, we kindly ask that you do not include any special category personal data such as your racial or ethnic origin, political opinions, religious beliefs, trade union membership, health information, sexual orientation, or other sensitive personal details. This helps us ensure a fair and unbiased recruitment process.
How to Apply
You can apply by sending us your CV. Make sure you include your current town or city and any relevant experience in your CV.
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